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What we're here for

Ever have a bad customer service event that was - um - less than you expected? And,  you thought writing an email to complain, but didn't have the time or ability? Or,  have you ever gotten into an argument with a friend and wished you could articulate your position in a strongly worded email, but felt you didn't have the energy or creativity? Or, have you ever wanted to tell someone something difficult through email, but did not know how to do it without coming off as brash or uncaring? Well, that's what we're here for! Our free-lance writers have the time, ability, energy, creativity, and tact to write your complaint letter or difficult email with passion,  intensity,  and intelligence. Our clients have received hundreds of dollars in "gift cards" from restaurants that have provided poor service (we'll admit; we have a small - but highly satisfied - client base so that "hundreds of dollars" is pretty huge for us). We've extricated p

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